Cookie Policy

Your privacy

Big Phil Computers adhere to strict guidelines and will not sell, trade, give or advise the statistics that we collect on our website to any third party.

The data that we collect is used solely for purposes of our own web metrics and traffic analysis by Big Phil Computers in order to monitor and improve services to visitors.

Big Phil Computers is committed to protecting your online experience. The following statement sets our privacy policy. For the purposes of this privacy statement “Big Phil Computers” shall mean Big Phil Computers and “visitor” or “user” shall mean you or another third party.

This policy may change from time to time so please re-read this policy periodically.

The information we collect

Big Phil Computers collect information in a variety of ways.

The information we gather is to improve visitor experience.

When someone decides to sign up to a Big Phil Computers website then we collect more specific information from them.

Stored information

The information we store is on a secure database.

Required Information:

  • UserID = A uniquely generated identifier that distinguishes you as the user and can get the information below from the database
  • User_login = An email address or username to log into the website
  • SALT|HASHED Password (this is your password which is stored as an encrypted version of your password), we use this to confirm you when you sign in next time
  • user_nicename = a string generated from the First and Last Name
  • Email = Your email, we use this to confirm you when you sign in next time and to contact you when you use our website as a service
  • registration data
  • user status = active or denied
  • display name
  • Country = Language Settings
  • URL = Your Website

Security

Big Phil Computers take security and keeping your information very seriously.

Big Phil Computers SALT and HASH and then encrypt any stored data. This encrypted algorithm is non-reversible.

When browsing we connect to the website database using a read only account only switching to a write-enabled account when information needs to be entered. After this task is completed the website switches back to read only.

All text data entered into the database is stripped of HTML and various illegal characters are removed in this process.

Field names in the database remain ambiguous.

A 20-minute time-out is set on any session and all information that was stored in that session is lost. However it remains the responsibility of the site visitor to log out, Big Phil Computers accept no responsibility or liability for information acquired or changed from one user abusing another in such a manner.

Parties to whom we disclose your information

The data Big Phil Computers collect from visitors will not be transmitted to a third party. Meaning, that Big Phil Computers will not, and do not, mine your data for marketing purposes, nor disclose the details of your traffic to a third party.

Big Phil Computers may disclose Customer Information in special cases where Big Phil Computers have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms and conditions of use or may be causing injury or interference with our rights, property, our customers or anyone who could be harmed by such activities. Big Phil Computers may also disclose Customer Information when we believe, in good faith, that the law requires it and for administrative and other purposes necessary to maintain services and improve our products and services.

Correct/update

The visitor remains responsible for providing accurate information. They can change this at any time. Big Phil Computers will not amend any account details unless you give us express permission to do so.

Our website uses cookies

We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users returning to a website.

Cookies may be either “persistent” cookies or “session” cookies.

A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date).

A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

About our cookies

We use both session cookies and persistent cookies on this website, however we prefer to use SESSIONS over COOKIES where possible as this information is stored on the server and is destroyed after 20 minutes of inactivity. We identify the persistent and session cookies that we may send you:

The purpose of each cookie is explained below:

Cookie Description Duration
TEST_COOKIE We will use this persistent cookie to check if you have accepted cookies so that the cookie policy message can be negated. This cookie lasts until the end of the session or until such time as you delete the cookie in your browser. Destroyed when the browser is closed (End of user session)
wordpress_test_cookie We will use this persistent cookie to check if you have accepted cookies so that the cookie policy message can be negated. This cookie lasts until the end of the session or until such time as you delete the cookie in your browser. PHP session (PHPSESSID) is destroyed when the browser is closed (End of user session)
wordpress_[serialised number] We will use this session cookie to store information about your current session, which is stored on the server and is used to identify other information, like user_id/name(when signed in). End of session
wordpress_logged_in_[unique_serialised_user_id] We will use this session cookie to store information about your current session, which is stored on the server and is used to identify other information, like user_id/name (when signed in). End of session

Cookies set by Third Party sites

Google Analytics Cookies

We use Google Analytics to understand how visitors interact with our website, such as how they found us, how long is spent viewing pages, and what time of day they visited us on. This allows us to improve the visitors’ experience on our websites and to track our marketing efforts.

The purpose of each cookie is explained below:

Cookie Description Duration
__utma This cookie is used to determine you as a unique visitor to our website and it is updated with each page view. It contains a unique ID that Google Analytics uses to help data validity. 2 years or when user clears cookies
__utmb This cookie is used to establish and continue a session on our website. Each time a new page is visited, it is updated to expire in 30 minutes (thus continuing your session). 30 minutes
__utmc This cookie is used in conjunction with __utmb to establish and continue a session. Should you choose to close your web browser, this cookie expires – ending your session on our website. End of session
__utmv Should we choose to group distinct sets of people, we use this cookie to label visitors that allows us to examine the behaviour of each group in isolation. No personally identifiable information is stored. 2 years or when user clears cookies
__utmz This cookie allows us to track the type of referral that you used to reach our website and the performance it brings to our website. This includes search keyword, a specific marketing campaign and direct traffic. 6 months or when user clears cookies

All these are Category 2 cookies.

Note: the expiration length of each cookie is from the time it was last updated on

For more information on the use of Google cookies visit www.google.com/policies/.

Temporary logged-in and database created cookies

These cookies are created when you sign up and are passed to our database to identify you next time you visit. Likewise, this information is stored on our secure database so and recreated the next time you visit and log on to the application(s) on our website.

They are used to associate your information with the correct records on our database. They also identify what level of access you have, ie normal user or administration.

User ID A unique number that is used to identify your records stored in our database 20 minutes from in-activity.

Cookies and personal information

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

Blocking cookies

Most browsers allow you to refuse to accept cookies. For example:

(a) In Internet Explorer (version 9) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;

(b) In Firefox (version 16) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unchecking “Accept cookies from sites” and

(c) In Chrome (version 23), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.

Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on this website.

Deleting cookies

You can also delete cookies already stored on your computer. For example:

(a) In Internet Explorer (version 9), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);

(b) In Firefox (version 16), you can delete cookies by clicking “Tools”, “Options”, “Privacy” and then “Show Cookies”, and then clicking “Remove All Cookies”; and

(c) In Chrome (version 23), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data”.

Again, doing this may have a negative impact on the usability of many websites.

Contact us

This website is owned and operated by Big Phil Computers.

If you have any questions about our cookies or this cookies policy, please contact us:
Email: phil@bigphilcomputers.co.uk