Phil performed wonders in rescuing my aging laptop and giving it a new lease of life, making sure I lost none of my precious files and photos. He could not have been more patient and helpful, and saved me a small fortune, as I had expected to have to buy a new laptop.
Success! Thank you so much, Phil, for all your skills and kindness. We massively appreciate your careful thoroughness and tenacity with the multitude of challenges that were presented to you. We are forever grateful and will happily recommend you to everyone. Thank you for advertising in our Parish magazine so that we were able to find you.
Phil has been the greatest help to me - saving all my data and restoring my laptop after a password malfunction. I dropped off my laptop at 6pm on Saturday, and he worked through the night for me. It was ready by Sunday early afternoon, and it’s running better than it ever has.
He made sure I knew what was happening and was happy every step of the way. On a personal note, I also chatted with Phil for a some time, while we waited for files to transfer. He’s the most interesting and chatty man, and I was lucky enough to get a mini tour of his purple palace! It was a truly memorable Saturday.
For everything he provided and the time and care he took, the price is well worth it!
Big love to you Phil x
Thank you Phil for the thorough examination that you made of my laptop, which has undoubtedly extended its life by a few years. It is very reassuring to know that a man with your expertise is available to deal with queries and problems.
Just spent some time with Phil last week, when he rebuilt a new desktop computer for Karina and cleaned up my laptop, which was showing only 10% of ram left. Karina's desktop was about 10 years old and as slow as a snail. Phil took everything aboard and suggested what was needed, explaining and teaching as he went along. Everything is now back home and working quick and well. Thank you Phil and great sense of humour!!
What a total pleasure it was to have Big Phil sort out a virus on a Laptop, for me .Phil is highly knowledgeable, extremely helpful and very jovial. Furthermore it's not an one off, there is support and advice readily available. Excellent value of money. Phil at the start explains the cost, the problem, the solution and the turn around, no head aches. I love his passion, can't wait for my next IT problem !!
Outstanding service from Phil ... have no problem recommending him to anyone wanting there PC repaired
Phil is a diamond and one of the most experienced, confident, and professional people I have met in the IT industry. He is incredibly patient, very friendly, and completely reassuring. From his initial assessment and methodical approach, he goes above and beyond to fix the issue but also identify and offer solutions for anything else he finds, as he did with my OneDrive issue. I can’t rate him highly enough, especially all the extra time and effort he puts in that I have seen first-hand. I’m extremely grateful – thanks Phil
What a great service from Big Phil
Found him in our parish magazine when our usual guy was not available.
Great knowledge and great service.
A lovely man who helped me all the way through with our issues with iPhones and Microsoft outlook. Highly recommend
When my old computer refused to take a charge and I worked out that some of my important files and emails were not properly backed up I went to PC World to see if they could help - they couldn't and suggested I try to find an independent. I Googled locally and was attracted by Phil's claim that he could repair anything. Long story short, whilst he couldn't repair my old computer (Sony no longer provide the parts) he did recover all the files and emails and set me up on a new computer (which he helped me spec). Excellent service, super guy, genuinely will do everything to sort your IT problem.
I can thoroughly recommend Phil for all your computer needs and requirements.
Very knowledgeable and professional, a great online service, had me up and running with a new laptop in no time at all.
I will not be using anyone else in future and will be recommending him to my friends and family.
Thanks Phil for a good job well done
Wat Big Phil niet weet over Microsoft besturingssytemen is niet de moeite waard om te weten! Hij was in staat om mijn gegevens, foto's en video's te redden toen mijn harde schijf crashte. Hij herbouwde het geheel op een nieuwe harde schijf en zette het op met de juiste back-up en antivirus software. Bedankt Big Phil!
English translation:
What Big Phil doesn't know about Microsoft operating systems isn't worth knowing! He was able to rescue my data, photos and videos when my hard drive crashed. He rebuilt the whole thing on a new hard drive and set it up with the right backup and antivirus software. Thanks Big Phil!
I originally went to Phil with a backup problem on my Windows desktop. He went above and beyond the call of duty by cleaning up my pc and ensuring all software was up to date and installing a new backup system. This took some time as the machine is ten years old. As a result it is much faster in operation and the new backup system has cured the original problem. All this for what I judge to be a reasonable price.
Altogether superb service in my estimation.
Due to the pandemic, I had not brought my computers to Phil for their regular checkup.
Did so this past week. Phil, as per his usual, thoroughly cleaned each of cookies and related junk, ensured the most recent versions of each app were installed, and offered his usual helpful advice on keeping the devices through which I interact with the WWW free from malware, viruses and poor connectivity.
The best computer specialist bar none I have found anywhere. Can not recommend his professional knowledge and service highly enough.
Serdecznie polecam usługi Phila. Mój komputer po wizycie chodzi jak rakieta, a myślałam, że nic z niego nie będzie. Phil nie tylko pousuwał wszelkie wirusy ale równiez zrobił pełną diagnostykę i poprawił szybkość. Do tego łatwo było się z nim kontaktować i nie trzeba było długo czekać na naprawę. Następnym razem na pewno ponownie skorzystam z jego usług! Polecam!
English Translation:
I heartily recommend Phil's services. My computer after the visit goes like a rocket, and I thought that nothing would come of it. Phil not only pushed out all viruses, but also did a full diagnosis and improved speed. For this it was easy to contact him and did not have to wait long for repair. Next time I will definitely use his services again! Recommend!
When a wine spillage destroyed the motherboard of my wife's ten year old HP Pavilion laptop and wrecked the keyboard, Big Phil pulled out all the stops to get it fixed. Including replacing the motherboard, locating a new and hard-to-come-by keyboard, and rebuilt it to as new condition, and no data was lost. And he did it all within the original cost quote. If you need something doing, and doing properly, my advice is simple, do not go past Big Phil. He is the best I have ever used.
(PS His jokes are terrible, but nobody’s perfect!)
Highest possible recommendation.
I was very impressed by what Phil did for me. I brought in a six-year old PC that would not boot up. Phil immediately said that the hard drive was broken but managed to retrieve all the data from it, while I waited. Then over the next couple of days he built me a new PC and loaded onto it not only my data but also my MS Office programs which he downloaded for me. He also set up my printer remotely for me when I had got the PC working at home. And all for a very reasonable cost. I can recommend Phil's services unreservedly.
Fantastic speedy service with exceptional technical quality to sort out all my problems after a computer crash and restoration of all data onto my new computer.
Big Phil's knowledge is beyond belief and in future he would be first port of call to sort out any of my computer problems. Also amazing value for money helped by his speed of service and computer knowledge both from hardware and software considerations.
A true Guru! Do not waste time going anywhere else!
Big Phil Computers are absolutely fantastic did a magnificent job on my laptop. I would recommend them to anyone that has computer or laptop problems. Big Phil Computers will sort out all of your problems . I can not thanks them enough!
We have an Apple Mac computer, which Phil often rescues from confusion.
His knowledge of Apple devices is outstanding and we are very pleased with
The results he produces. Thank you Phil.
My Apple Macbook pro was at the end of its life. After being turned away by other computer repair shops, only Big Phil was willing to look at it. Now I have a good as new computer. He even managed to find and restore important pictures and data I had lost. He is a computer genious and I highly recommend his expertise.
I’m a first-year law student, and my laptop crashed a few weeks before finals. Worried about missing my assignment deadlines, I took to the internet, where I came across Phil, and he was every bit as knowledgeable and trustworthy as I could have hoped for — not only did he know exactly what the problem was after just a minute of my describing it to him, he put me at ease, too! Within just a few days, he managed to recover all of my data (and unfinished assignments!), as well as replace my SSD with a more reliable one. I can now rest easy knowing I’ll be able to meet my deadlines and pass my first year. I thoroughly and heartily recommend his services to anyone looking for answers to their technological queries.
Had a problem with my computer and Big Phil sorted it out at very short notice.
Also he acted very professionally and the after service follow up queries again at short notice were handled immediately and I was very impressed with the care and attention given.
Angus from Horsell
After our MacBook suffered a broken screen during ‘COVID-19 Lockdown’ we needed it repaired urgently but we were not sure how in this new world! We received excellent recommendations about Big Phil Computers and as he was local I gave him a call. From that moment on we were in great hands! No only did Phil talk us through the options for the repair, he managed to source the unusual screen quickly and kept us up to date with progress throughout. The repair was completed and the laptop back to us much quicker than we expected in these difficult working conditions. His workspace has full social distancing measures in place too so there was no concern from that angle either!
The laptop is as good as new and we are up and running again. I have no hesitation in recommending Phil to all my friends and I will certainly use him again for all our computing needs!
If we could leave more than 100% and 5 stars we would, as we are so very happy with the service carried out by Phil.
I’m disabled and am a single mum. My son is grown but he’s my carer so he lives for his Gaming PC, so when it suddenly stopped working on Sunday last week, I was in a dilemma and needed someone to help get it going again!
I looked online and Phil’s website attracted me, as he’s fairly local to me and also I’m a purple fan, so I gave him a ring and after speaking to this wonderful man, I just knew I had found the right person for the job.
From start to finish, (as we now have it back) Phil went out of his way to help resolve the problem, and even fixed things that we didn’t know about!
We received a Purple Goody bag and I’m using the purple iPad stand as I sit here writing this, as it matches my purple iPad perfectly!
My son is over the moon with his PC, he says it’s working better than it ever did, and I can’t thank Phil enough for all his kindness and help, shown to us!
I’ll definitely be recommending him to all my family and friends and sharing the website on Facebook!
Our Macbook had crashed and Apple had said that the old data could not be recovered.
One thing about Phil, he never takes no for an answer, and tenaciously set about recovering and restoring all our photos and documents.
In my opinion, Phil knows more about Apple Mac computers than the Apple Help desk crowd!
In 2014 a scam phone call resulted in my giving control of my computer to the scammer, which was then locked up. They wanted payment - I refused to give my bank details. My computer remained locked. A friend recommended Big Phil Computers. He unlocked my computer and gave it a full “service” – worked much quicker afterwards than it had previously.
Since then, I always go to Phil when I have any problem with the computer. He always sorts it out and it always works much more quickly after he has performed his “magic”
On the rare occasions that there are any issues afterwards, he is very quick to resolve them.
I don’t know what I would do without him – can’t recommend him highly enough
Had ongoing problems with my iMac that became progressively impossible to run the machine.
Phil took the time understand the problems and offer a solution. He also put all my other devices in sync. Perfect!
Phil and his team of family helpers are great to deal with. Phil repaired my laptop that hadn't been looked at for about 10 years for a very modest sum. It is faster than I think it ever was and have been coached in what to do and not to do to keep the thing running smoothly.
I am no wiser now than I was when I went to have my problem solved, on the mysteries of computers but I didn't want a lesson I wanted it fixed and fixed it was.
Phil is not a chap who one could accuse of false modesty, but he is kept under control by his daughters. I will continue to use his service and can recommend him to anyone with a computer.
Just to say a big thank you to Phil. He went the extra mile to sort out the significant operating issues on my (oldish) Ipad2. He has such a wealth of experience that he was able to sort out the problems where the Apple Help Line couldn't. It's five stars from me.
I would really recommend Big Phil's Computers. My laptop was broken and having phoned a few places to be told 'That is not a repair we do', made me think that I would have to buy a new laptop. However Phil's answer was 'Yes not a problem, I can fix that'. Not only did Phil fix my laptop, he also updated it's systems so it is now working much better than before. Thanks Phil I really appreciated your help.
What a man. A very highly professional technician, My PC was a mess. Big Phil sorted it and gave me back a much better pc than I had. I can very highly recommend Big Phil computers, he explains things that are easy to understand, and he is also very funny.
With Big Phil you actually get what you pay for and more so.
Highly skilled with clearly huge knowledge and experience and totally committed to resolving the problem to his complete satisfaction. I will go nowhere else.
My computer crashed one Saturday evening and I was desperate.
I rang Big Phil Computers Sunday morning and he told me to bring it straight round. Phil worked on it solidly all day Sunday and through to Tuesday.
Phil rebuilt it to a far better spec than I previously had, reinstalled all my software, and left me with a computer infinitely faster and more stable than it ever was and at a very reasonable cost.
This service is absolutely fantastic. Phil is extremely knowledgeable, thorough and conscientious, I simply cannot recommend him highly enough.
After you have recovered from the shock of your first meeting with Big Phil, you will find a man who lives computers and is a complete expert in his chosen field.
Service above and beyond the call of duty is a phrase used but rarely achieved.
The purchase of a refurbished computer, transferring all data from the old to the new and ensuring that all items worked as required (a task normally not possible with any windows product) was achieved through knowledge, expertise and determination on Phil's part to succeed.
All of this at a price which puts the market to shame.
I would recommend Big Phil Computers to anyone for anything computer related or just if you like a constant stream of awful jokes!
This man is a treasure! I was so lucky to find Big Phil Computers. He has sorted out all of my Apple and IT problems, and can remote access your computer if you ever need instant help, it just needs a very quick set up. I can have peace of mind being a very nervous computer person of whom I turn to. Cannot recommend Phil and his services enough. fantastic support
You will find no better than Phil. Professional and expert at what he does. cost competitive, a Perfectionist and never gives up without extra cost and within budget. what more can i say, HIGHLY RECOMMENDED
I found Big Phil Computers via Google last autumn after realising another computer support company in surrey was not providing support for the money spent. I heartily recommend Big Phil as he has been excellent in terms of service and price in maintaining my desktop computer and advising me on operating systems, applications, security and folder hierarchy.
Phil is personable and most importantly, thorough in his attention to detail in computer set up and operation.
Phil at Big Phil Computers is a technical expert.
Phil put so much effort and work into getting my computer mended, and above all, is honest and professional.
The work was completed at a very reasonable rate, and I have total confidence in the work carried out.
I would not hesitate in recommending Big Phil Computers for all computer needs.
Not only did Phil identify and fix several hardware, software and maintenance problems but he has created for me a highly sophisticated but totally user friendly environment across my entire communications platform.
In my mind he has many qualities, besides having what is probably the finest working knowledge of the mobile market, the two main attributes he demonstrates are that he will never give up and no problem will phase him.
Corporate or individual, I heartily recommend his skills and services to you.
Over a rapid period, my Laptop started running slower and slower and finally ground to a halt.
No amount of virus scans or system restores had any effect and my laptop is a vital part of my life.
Most said that my problems could not be fixed, but a friend suggested I try Big Phil Computers.
My expectations were exceeded.
Corporate or individual, I heartily recommend his skills and services to you.
As an ex Corporate CIO with Lloyds of London, Unilever and others I have spent the last 50 years working with some of the finest professionals that the IT industry has to offer and Big Phil is in that league.
Corporate or individual, I heartily recommend his skills and services to you.
If you have problems with your IT equipment you can confidently entrust them to Phil at Big Phil Computers.
His many years of experience are very soon obvious, as is his love of and pride in his work.
What you get is honest and straightforward answers, solutions where possible and suggestions for you to consider; no pressure, no gimmicks, no frills.
Phil can talk techie or layman’s language and you soon realise you can trust him.
Wish I’d discovered him sooner.
Big Phil combines long experience with an “open all hours” attitude and a robust approach to call centres.
His detailed knowledge of electronic devices, such as tablets, mobile phones and computers provides an invaluable, flexible service to people like me.
Thank you Phil
Big Phil successfully sorted my Mac Book Pro.
It was running so slowly that it was impossible to use.
Big Phil was recommend by a previous customer through a social media site and I am grateful for that recommendation.
Big Phil took time and care to explain to me what he was doing and why and for a novice, it was ideal. His rates are very reasonable and I would not hesitate to recommend him.
I was introduced to Phil at Big Phil Computers in 2013 after I was badly let down by my computer support company at that time.
Phil did a fantastic job for Holt Maritime in sorting numerous problems and he has always reacted quickly to requests for prompt action.
I am very happy to recommend Phil to anyone - his price is reasonable and the quality of his work is excellent. I am very grateful for his support and I wish him well.
I rang Phil in need of help and he went the extra mile, completely sorting out our mess of an office network!! We now have an efficient computer system that works so much quicker and more professionally than ever before!
Thanks Phil.
I would definitely recommend Big Phil Computers.
I'm so impressed with Phil that I've had him work on my very elderly parents machines remotely in Portugal, where he's sorted out anti-virus, cleared a load of clutter, got the machines working quickly again, and will be servicing and maintaining them for me, using a very simple, utterly secure remote system, that even my mum, who is totally incompetent with IT, can operate.
Phil is particularly good helping elderly or technically-challenged people, explaining things simply and in words normal people understand. - Simply outstanding.
I have a complicated set-up with multiple devices and locations, a mish-mash of machines, operating systems, printers and stuff and he has unscrambled it all, cleared and sorted it out, made everything work faster and in sync with all the various pieces, all very quickly, and very reasonably.
Phil Hall of Big Phil Computer provides excellent IT support, for PC, Mac, tablets and mobiles. His knowledge is vast, experience superb and he can solve the simplest to most complex of IT-related problems.
Big Phil has been a great support to me in providing all my technical support when I recently moved house. Helping me arrange broadband installation and negotiating rates. Phil has saved me a considerable amount of time and money as well as taking away a lot of stress – thanks Phil!
Phil has been a great support to my wife and I, firstly repairing our Laptop when it stopped working, but also providing great advice on service providers saving us a considerable sum money annually.
Having used Big Phil’s services when I was running my own business, he provided technical support to our network of 6 machines. Now retired and living 50% of the year in Spain, Phil still provides technical support remotely whenever I need him both in Spain or the UK.
I don’t know what I would do without him!
I have been using Big Phil’s services for the past 10 years. He is a trustworthy gentleman, who I would now consider a friend as well as my technical support adviser.
Came to my house to fix my computer. Did all the updates, fixed all the problems and speeded up the performance. Also added some free software for antivirus, trojans, malware and unwanted adverts.
Home laptop blue screened and didn't know where to go. Big Phil recovered my data
and got me back up and running in 24 hours! – Excellent service.