Having established an extensive and satisfied client base, here is just a small sample of what our customers have to say about us!

Big Phil really helped me out of trouble when I was hacked. He has encyclopaedic knowledge and infinite patience (which he needed with me!) Thank you Phil.

It’s always a pleasure to be entertained by the massive genius!

Excellent service in diagnosing issue and providing suitable solution.
Definitely recommended!

Just to thank you again for an excellent job on fixing my broke computer.
It is now a big improvement on the ” old ” Dell before it crashed and I can see
myself spending happy hours working out all the new bit you have added.
It may take me a while to work some of the changes so be prepared for the odd phone call
Thanks again.
Peter

In the mundane world of PC Support , Phil and his team are an encouraging example of exceptional Knowledge, excellent Skill and amusing Humour. He is passionate about “getting it Right” when solving problems – but that does take time ; so be patient. A remarkable man.

I took my Laptop to Big Phil due to the fact that it was extremely slow. During the next two weeks he linked my mobile, tablet and computer. He also subsequently removed the hard drive and replace it with a new one. He upgraded my laptop which is working absolutely fine.Thank you Big Phil for streamlining my life.
I’m grateful. May God bless you in abundance in your endeavours and your health.

From an initial request to fix our sudden loss of sound on our laptop, Phil took the whole machine in hand and found many more things which needed attention, and when these had reached the point at which replacement was the only practical option and generously wrote off all his previous efforts by video call, remote control of the computer and finally receiving it at his well-equipped workshop, and installed all our files on a new and updated machine. He explained every step of the process excellently and always gave us the feeling of complete confidence in the end result. A very pleased customer.

Phil went above and beyond and not only fixed my smashed laptop screen but got everything up to date and added additional security features. I would highly recommend

Phil is extremely knowledgeable and goes well above and beyond in order to resolve and help you with your IT issues, often well into the evening after most have closed. He is also very patient in explaining things in simple language to a non techy person. Excellent value for money without question. Highly recommend.

Phil is a unique person – a small business like no other. Phil has been sorting out IT problems for over 50 years and there is hardly anything he does not know. On the odd occasion when he needs assistance he has all the right contacts in Microsoft and Apple to fix things quickly. With Phil time is expandable – if you have a problem he will work for as long into the evening as it takes to fix it. Great service, fair price, fantastic character – great fun to talk to.

As always, I got a cracking job from Phil; he replaced my laptop’s cracked screen, serviced and tidied up my programs, and all done in a short time frame. Always a pleasure to meet up again, cannot recommend Big Phil Computers more highly

I found Big Phil Computer via my nephew who had done a search for local help after I had received messages from “Microsoft” that my laptop had been hacked. I foolishly followed a link, which proved to be a scam.
I immediately rang Phil and he began the long road to put things right. After his many phone calls, installing a new Apple programme, and so much more, order is restored. He also updated my Samsung phone for me. Phill gave 100% to solving the problems I had encountered and I cannot recommend his services too highly.

I have no hesitation in recommending Big Phil Computers.
Phil provided a very professional technical approach to resolving my laptop issue. After resolving the initial problem, he then carried out a full service of the laptop which has effectively provided me with a brand-new laptop. When I collected my laptop, Phil took the time to talk me through all the changes he had made and then demonstrated some of the new features he had installed. Great service, thank you.

Big Phil’s IT knowledge and computer expertise is breathtaking. I wouldn’t go to anyone else for advice, repair or upgrade to my machines. He is one-of-a-kind. My kind.

If your a computer Luddite like me then Phil is your man. I just used his services for the third time and can’t endorse him enough. It take a genius to make the complicated simple and that’s Phil with his 50 years of computer experience. Oh, is he expensive I hear you say? Nope, quite the opposite! Many, many thanks once again Phil (and Sean!) Great job!

It was the perfect storm. Having (just about) survived the move from a whole life lived in London to the leafy corner of Surrey that is Pyrford, my MacBook gave up on me. A long time freelance feature writer for national newspapers, I’d already decided I’d switch from Apple when this moment came and panic-bought a PC laptop.

Then sat in terror and looked at it. What I needed was a local computer boffin to set it up and to coax me out of my Apple-shaped world. Enter Big Phil Computers, lurking in the small ads in the parish magazine, and promising solutions to all your computer problems.

The non-ironically named Big Phil operates out of a computer and CCTV-crammed lair, opening on to a garden like the grounds of a Roccoco Italianate villa crammed with statues and artefacts, all in his signature purple. Not a white cat in sight, but a revolving cast of assistants who manifest in person or chip in remotely.

Sad circumstances mean that Phil powers himself around in a high-tech wheelchair these days, but is far from limited by it. He is loftily scathing about how computer companies flog machines with outdated systems to naive consumers (like me) who don’t know what they’re buying and what they need.

Over 1.5 days he cajoled, crafted and coralled me and my sad excuse for a laptop into shape, upgrading the Microsoft Windows programme the new laptop came with as well as the drive (two years out of date, he said), setting up two-part authentication on my mobile, updating my array of inconsistent passwords for email accounts, installing a new word processing programme which he and his daughter Emma (a disembodied but endlessly patient presence) trained me on and simplifying my laptop screen so it showed what I actually needed.

All the tinkering, which I’m told went on into the early hours, resulted in a revved-up laptop potentially capable of doing a whole lot more than when I first clapped eyes on it. And – success – I took it home, swallowed hard, and wrote a feature.

I’ve seen and heard a lot as a journalist: rock and film stars, aristos, sports names, politicians and all the rest misbehaving, emoting, revealing. Big Phil was every bit as fascinating. I may tell the full story one day. For now, just know that he pimped my laptop.

My laptop and wireless printer were not talking to each other.
I took both to Phil. Firstly, he sorted out my laptop and after several hours including a conversation with HP sorted the printer out too.
I have to admire his IT skill and patience.
Certainly would recommend anyone with IT problems to consult Phil

Phil fixed my 27″ monitor that I would have otherwise had to scrap, saving me a good chunk of money. The manufacturer made it hard to fix but Phil found a way. Pleasant and personable service, as well as convenient and thorough.

A great service from Phil, he replaced a broken hard drive and rebuilt my computer, which, is sooooo much better now. Would definitely recommend, he goes the extra mile to get things sorted.

Dear Phil, It has been such a pleasure working with you (well, I just described the problem. You did all the work. ) I had taken my computer to at least three other places where temporary fixes had been made, but you got to the root of the problem and cleaned the whole thing out–without losing a single scrap of data. It took a lot of computer, and therefore your, time for various operations to be completed, but the results made every minute of it worthwhile. Plus, with TeamViewer Phil continues to help me online.
I cannot recommend Big Phil Computers, and indeed Phil, highly enough. The service and the follow-up care are without doubt exceptional. Believe me, you could not do better. Oh, and by the way, do click on his website “The Reason for Purple” before you go to see him. It’s easy to spot his house…

Amazing service, Phil helped my son with his gaming pc and provided excellent support good value for money, would really recommend.

Thanks for your tech support.
My computer is back up and running thanks to your efforts and hard work.
A friendly, efficient and great service.
I would have no hesitation in recommending your services.

Having experienced a complete failure of my HP All-In-One PC I contacted Phil who not only got me up and running again but updated all that needed updating. Phil explained all that he had done and I am very pleased with the end result.

I thoroughly recommend Big Phil Computers for all PC problems.

My hard drive failed in my PC so was looking at a new machine. However, Phil replaced with a new SSD drive and setup everything on new machine including a backup facility. Machine is now better than ever it was. It took time to sort but worth the wait and Phil certainly knows his stuff. Many thanks Big Phil.

Great service backed by years of experience; pretty much 24-7 availability, which is amazing because of course most disasters occur at the weekend!

We needed help with our old p.c. and Big Phil Computers were there to help with the decision process and also the fine tuning of setting up our new p.c. with all our ‘stuff’ from the old computer. – quite a feat! Big Phil was a pleasure to work with and was professional and cordial in our dealings with him.

Description of Phil-An eccentric in a purple world with vast experience and knowledge of systems, communications, laptops, printers etc etc.
He took my humble laptop and turned it into a Rolls Royce!

In 2014 a scam phone call resulted in my giving control of my computer to the scammer, which was then locked up. They wanted payment – I refused to give my bank details. My computer remained locked. A friend recommended BigPhil Computers. He unlocked my computer and gave it a full “service” – worked much quicker afterwards than it had previously.
Since then, I always go to Phil when I have any problem with the computer. He always sorts it out and it always works much more quickly after he has performed his “magic”
On the rare occasions that there are any issues afterwards, he is very quick to resolve them.
I don’t know what I would do without him – can’t recommend him highly enough.

Great service, fast and efficient, we now have a working laptop and as we live in Devon Phil can login via TeamViewer if we encounter problems in the future, perfect thank you

Having picked up a disastrous virus on my one year old desk top and locking me out, Phil was able to recover all my data, fit a new hard drive, steer me on the straight and narrow with my passwords, sort my printer driver problem, and generally smarten and speed up my machine. He is very patient and thorough and comes with vast knowledge and experience. I would absolutely recommend him as your go to man. It is very reassuring to be under his wing!

Just like an episode of TV’s Repair Shop! My eight year old, tired laptop went in and was transformed by a genuine expert. Thanks Phil.

My computer became very sick so i took it along to Phil. He was very welcoming and friendly, with a wicked sense of humour, but more importantly, explained the options in a manner which this “non technical” individual could understand! This gave me confidence to agree with Phil’s conclusion that a new hard drive had to be installed. This he did, reloaded my data, as well as discussing with me what data/software was unnecessary to have in the future.
My computer was returned within 24 hours and is now working like clockwork! Phil was up front about the costs involved so there were no hidden surprises. I cannot recommend his services highly enough to anyone who may have issues with their technology. Thank you Phil, all your help very much appreciated.

Having had a connectivity issue with my printer I downloaded what I believed to be software from my printer manufacturer only to find that it was not genuine software. With my PC potentially compromised I needed technical support from someone I could trust. Got Phil’s name from a local source and having checked his reviews I contacted him. He gave immediate advice and i delivered my PC to him that evening.
He kept me informed throughout and had me back up and running 3 days later. Very happy to recommend Phil.

What a god send !! My computer finally gave up the ghost after 20 years of service – it was fried . Found BIG PHIL on a search and gave him a try . He was local to me , gave him my box and he gave me my options . A very good price was agreed , all of my data was transferred over and done within a very short period of time . Superb chap , superb service , superb price ….. and a superb sense of humour !!

A big thank you to Phil for recovering what I had thought was a bad situation. His patience, determination and sheer genius over 3 sessions saved the day and I am extremely grateful. The whole experience was both instructional and entertaining and I enjoyed being involved in the whole process. One thing though, Phil, I think you ought to swop your “Pork Pie” hat for a Wizards one – in purple of course! Would thoroughly recommend Phil to anyone with IT problems and I am sure he would be able to help.
PS – Don’t leave this site without taking the Deep Purple Quiz under the “Big Phil’s Amusement” tab

Just wanted to thank you once again for your remote work on my computer – the 9month service, virus removal & Windows updates make it seem as if I have a new machine! I’ll be in touch in six months or so, for another check up! Cheers!

First class service, attention to detail. Full service carried out successfully and a few other issues, including data recovery from old discs.
Would have no hesitation in recommending Phil for any commuter issues that may crop up.
Thanks Phil.

A very good experience, exceptional help.

High praise indeed for Phil who provides a friendly and efficient service. I definitely recommend without hesitation.

Phil is the loveliest man you could meet and so helpful, clever and patient with an old lady. He reassured me when I felt vulnerable, having clicked on an email and immediately regretted it! Then he set about putting things right. My computer was much in need of an overhaul and I will certainly be having him service it regularly from now on. Thanks Phil.

I found Phil by accident when I googled computer repairs near me and am I glad I did! Saturday morning and my computer had given up after 10 years service. By Monday morning, not only did I have a replacement built to my specification fully loaded with software, but more importantly all my data was recovered and an operational backup system implemented. I cannot recommend Phil and his team highly enough and would also suggest a visit to his premises and workshop should not be missed.. Thanks very much Phil, you have another very satisfied client.

Thankfully for me, Phil put my mind at rest when I was fearing the worst. Phil had me back up and running the same day with complete security and satisfaction. Cheers Phil.

This service is incredible. If your computer/phone can be fixed, Big Phil computers can do it.
Upgrades to software and hardware (if required) are no problem to this company.

I’m extremely glad that I found Phil by searching online for a local computer fixer – something about the website and Phil’s sense of humour on it drew me to his services. My less than 2 year old computer had a really annoying intermittent fault – screen flashing on and off constantly making it impossible to use. It of course worked perfectly as soon as I took it to him and returned to playing up again at home, but Phil persevered with great patience and determination. After many hours of his work it is now working better than before.
I am certain that if I had gone to a high street shop or large retailer, I would probably never have reached this point and might have considered replacing the machine.
I have no hesitation in recommending both Phil’s work, and a visit to his amazing home and garden with a warm welcome from this engaging character!

I write to give my thanks for the work Big Phil did on my computer over the period 21 – 22nd October 2022.
My computer is about ten years old and was badly in need of an MOT, it was very slow running and 95% of the memory had been consumed. The final straw was that the contrast caption kept on appearing and the contrast would wind down to zero (totally black screen) until it was reset.
I was most impressed by Phil’s life-time knowledge of how computers work and particularly for his patience over two days work. He showed particular skill at finding different ways of finding the solution to the many problems we encountered.
I am a retired mechanical engineer and particularly stupid when it comes to the operation and understanding of computers. Phil was particularly patient and understanding of my problems. He never showed the frustration I’m sure he felt.
All in all, I consider myself to be very fortunate to have found Big Phil and will certainly use his services in the future for maintenance and six-month MOTs of my computer.

Wonderful craftsman Phill saved my computer. At the same time, he showed a lot of patience with me personally, since I do not speak English well and, like all girls, I will hysteria immediately when something goes wrong. Thanks Big Phil

Замечательный мастер Филл спас мой копьютер.
При этом проявил море терпения ко мне лично, так как я плохо говорю по английски и как все девочки истерю сразу как что-то идет не так, но Филл справился и с этим!
Спасибо Большой Филл!

Чудовий майстер Філл врятував мій комп’ютер.
При цьому виявив море терпіння до мене особисто, тому що я погано розмовляю англійською і як всі дівчатка плачу відразу як щось йде не так, але Філл впорався і з цим!
Дякую Великий Філл!

I would completely recommend the services of “Big Phil” for any laptop PC work. I had totally messed up the access addressing of a number of my Apple machines over the years but Phil stuck at working on it with his industry contacts until it was resolved. It took some doing so well done Phil.

Just bought my second refurbished desktop from Phil. Took the desktop bought from him 4 years ago in for its 6 month tune-up. As he was not pleased with the operation of this desktop, he gave me a very good price on a refurbished Dell which he then populated with a clean Windows 10 operating system, his usual diagnostic & antiviral applications and all my files copied over from the old hard drive with the standard features on various browsers & office applications customised to my preferences. All with his marvelous sense of humour which his long standing clients all look forward to. A very knowledgeable and thorough provider of computer hardware & software services.

Phil and his business are the type you note down to use in the future. He is a true gent and I will entrust any tech problems to him from now on.

Phil assessed my computer needs, outlined options and then worked tirelessly to set everything up. There were various obstacles such as an unusual cable port and attachment, my internet provider not allowing certain software for remote working, but Phil was able to resolve them all. He is very knowledgeable and professional and a clear communicator. I really appreciate his supportive customer ethos.

I was recommended Phil by a lovely neighbour who had very recently been helped by him herself and he came highly praised. Phil managed to sort out all my problems and also got me a refund from McAfee as it had been impossible to install the software they had sold me. I certainly know who to go to it I ever need help with computers again and will recommend him to friends who may have difficulties with their computers if the case arises.

Its true Phil can fix anything. My laptop now works like a dream. His level of computer knowledge and customer care is outstanding.
I have already recommended him to several friends. If your device is broken speak to Phil he can help.

Phil is a Professional in his field. Given his years of expert experience he speedily locates the real technical issues and effectively resolves these. He is a perfectionist and does not give up in the addressing of the IT challenges at hand, even if he needs to take issue with major IT suppliers should they fall short in the provision of service or support information. I would HIGHLY RECOMMENDED his services.
And for Afrikaners in the area …
Phil is baie professioneel en het jarelange ervaring in die IT bedryf wat hom ‘n ware spesialis in sy veld maak. Hy diagnoseer gou wat onderliggende IT probleme is en werk dan effektief om dinge reg te stel. Indien nodig, skroom hy nie om groot IT maatskappye aan te vat wat nie na wense diens en korrekte inligting verskaf nie. Ek kan Phil met vrymoedigheid HOOGS AANBEVEEL.

I think Phil deserves many more than 5* for all the work he did on my Lenovo computer. I had been hacked/scammed and was in a terrible panic about the situation, but right from my initial phone call with Phil, he calmed me down and reassured me that things could be put right – which he did after hours of work! – It seems as if I have a brand new computer, tailored specifically for my use! I can’t thank him enough, and will be more than happy to recommend his services to others.

I recently used Phil’s services to retrieve data from an old PC and revive my laptop.
He was very professional, informative and executed the work to a high standard. I can now use my laptop properly again!
Thanks Phil

Phil performed wonders in rescuing my aging laptop and giving it a new lease of life, making sure I lost none of my precious files and photos. He could not have been more patient and helpful, and saved me a small fortune, as I had expected to have to buy a new laptop.

Success! Thank you so much, Phil, for all your skills and kindness. We massively appreciate your careful thoroughness and tenacity with the multitude of challenges that were presented to you. We are forever grateful and will happily recommend you to everyone. Thank you for advertising in our Parish magazine so that we were able to find you.

Phil has been the greatest help to me – saving all my data and restoring my laptop after a password malfunction. I dropped off my laptop at 6pm on Saturday, and he worked through the night for me. It was ready by Sunday early afternoon, and it’s running better than it ever has.

He made sure I knew what was happening and was happy every step of the way. On a personal note, I also chatted with Phil for a some time, while we waited for files to transfer. He’s the most interesting and chatty man, and I was lucky enough to get a mini tour of his purple palace! It was a truly memorable Saturday.

For everything he provided and the time and care he took, the price is well worth it!

Big love to you Phil x

Thank you Phil for the thorough examination that you made of my laptop, which has undoubtedly extended its life by a few years. It is very reassuring to know that a man with your expertise is available to deal with queries and problems.

Just spent some time with Phil last week, when he rebuilt a new desktop computer for Karina and cleaned up my laptop, which was showing only 10% of ram left. Karina’s desktop was about 10 years old and as slow as a snail. Phil took everything aboard and suggested what was needed, explaining and teaching as he went along. Everything is now back home and working quick and well. Thank you Phil and great sense of humour!!

What a total pleasure it was to have Big Phil sort out a virus on a Laptop, for me .Phil is highly knowledgeable, extremely helpful and very jovial. Furthermore it’s not an one off, there is support and advice readily available. Excellent value of money. Phil at the start explains the cost, the problem, the solution and the turn around, no head aches. I love his passion, can’t wait for my next IT problem !!

Outstanding service from Phil … have no problem recommending him to anyone wanting there PC repaired

Phil is a diamond and one of the most experienced, confident, and professional people I have met in the IT industry. He is incredibly patient, very friendly, and completely reassuring. From his initial assessment and methodical approach, he goes above and beyond to fix the issue but also identify and offer solutions for anything else he finds, as he did with my OneDrive issue. I can’t rate him highly enough, especially all the extra time and effort he puts in that I have seen first-hand. I’m extremely grateful – thanks Phil

What a great service from Big Phil
Found him in our parish magazine when our usual guy was not available.
Great knowledge and great service.
A lovely man who helped me all the way through with our issues with iPhones and Microsoft outlook.  Highly recommend

When my old computer refused to take a charge and I worked out that some of my important files and emails were not properly backed up I went to PC World to see if they could help – they couldn’t and suggested I try to find an independent. I Googled locally and was attracted by Phil’s claim that he could repair anything. Long story short, whilst he couldn’t repair my old computer (Sony no longer provide the parts) he did recover all the files and emails and set me up on a new computer (which he helped me spec). Excellent service, super guy, genuinely will do everything to sort your IT problem.

I can thoroughly recommend Phil for all your computer needs and requirements.
Very knowledgeable and professional, a great online service, had me up and running with a new laptop in no time at all.
I will not be using anyone else in future and will be recommending him to my friends and family.
Thanks Phil for a good job well done

Wat Big Phil niet weet over Microsoft besturingssytemen is niet de moeite waard om te weten! Hij was in staat om mijn gegevens, foto’s en video’s te redden toen mijn harde schijf crashte. Hij herbouwde het geheel op een nieuwe harde schijf en zette het op met de juiste back-up en antivirus software. Bedankt Big Phil!

English translation:

What Big Phil doesn’t know about Microsoft operating systems isn’t worth knowing! He was able to rescue my data, photos and videos when my hard drive crashed. He rebuilt the whole thing on a new hard drive and set it up with the right backup and antivirus software. Thanks Big Phil!

I originally went to Phil with a backup problem on my Windows desktop. He went above and beyond the call of duty by cleaning up my pc and ensuring all software was up to date and installing a new backup system. This took some time as the machine is ten years old. As a result it is much faster in operation and the new backup system has cured the original problem. All this for what I judge to be a reasonable price.

Altogether superb service in my estimation.

Due to the pandemic, I had not brought my computers to Phil for their regular checkup.
Did so this past week. Phil, as per his usual, thoroughly cleaned each of cookies and related junk, ensured the most recent versions of each app were installed, and offered his usual helpful advice on keeping the devices through which I interact with the WWW free from malware, viruses and poor connectivity.
The best computer specialist bar none I have found anywhere. Can not recommend his professional knowledge and service highly enough.

Serdecznie polecam usługi Phila. Mój komputer po wizycie chodzi jak rakieta, a myślałam, że nic z niego nie będzie. Phil nie tylko pousuwał wszelkie wirusy ale równiez zrobił pełną diagnostykę i poprawił szybkość. Do tego łatwo było się z nim kontaktować i nie trzeba było długo czekać na naprawę. Następnym razem na pewno ponownie skorzystam z jego usług! Polecam!

English Translation:

I heartily recommend Phil’s services. My computer after the visit goes like a rocket, and I thought that nothing would come of it. Phil not only pushed out all viruses, but also did a full diagnosis and improved speed. For this it was easy to contact him and did not have to wait long for repair. Next time I will definitely use his services again! Recommend!

When a wine spillage destroyed the motherboard of my wife’s ten year old HP Pavilion laptop and wrecked the keyboard, Big Phil pulled out all the stops to get it fixed. Including replacing the motherboard, locating a new and hard-to-come-by keyboard, and rebuilt it to as new condition, and no data was lost. And he did it all within the original cost quote. If you need something doing, and doing properly, my advice is simple, do not go past Big Phil. He is the best I have ever used.

(PS His jokes are terrible, but nobody’s perfect!)

Highest possible recommendation.

I was very impressed by what Phil did for me. I brought in a six-year old PC that would not boot up. Phil immediately said that the hard drive was broken but managed to retrieve all the data from it, while I waited. Then over the next couple of days he built me a new PC and loaded onto it not only my data but also my MS Office programs which he downloaded for me. He also set up my printer remotely for me when I had got the PC working at home. And all for a very reasonable cost. I can recommend Phil’s services unreservedly.

Fantastic speedy service with exceptional technical quality to sort out all my problems after a computer crash and restoration of all data onto my new computer.

Big Phil’s knowledge is beyond belief and in future he would be first port of call to sort out any of my computer problems. Also amazing value for money helped by his speed of service and computer knowledge both from hardware and software considerations.

A true Guru! Do not waste time going anywhere else!

Big Phil Computers are absolutely fantastic did a magnificent job on my laptop. I would recommend them to anyone that has computer or laptop problems. Big Phil Computers will sort out all of your problems . I can not thanks them enough!

We have an Apple Mac computer, which Phil often rescues from confusion.
His knowledge of Apple devices is outstanding and we are very pleased with
The results he produces. Thank you Phil.

My Apple Macbook pro was at the end of its life.  After being turned away by other computer repair shops, only Big Phil was willing to look at it.  Now I have a good as new computer.  He even managed to find and restore important pictures and data I had lost.  He is a computer genious and I highly recommend his expertise.

I’m a first-year law student, and my laptop crashed a few weeks before finals. Worried about missing my assignment deadlines, I took to the internet, where I came across Phil, and he was every bit as knowledgeable and trustworthy as I could have hoped for — not only did he know exactly what the problem was after just a minute of my describing it to him, he put me at ease, too! Within just a few days, he managed to recover all of my data (and unfinished assignments!), as well as replace my SSD with a more reliable one. I can now rest easy knowing I’ll be able to meet my deadlines and pass my first year. I thoroughly and heartily recommend his services to anyone looking for answers to their technological queries.

Had a problem with my computer and Big Phil sorted it out at very short notice.
Also he acted very professionally and the after service follow up queries again at short notice were handled immediately and I was very impressed with the care and attention given.
Angus from Horsell

After our MacBook suffered a broken screen during ‘COVID-19 Lockdown’ we needed it repaired urgently but we were not sure how in this new world! We received excellent recommendations about Big Phil Computers and as he was local I gave him a call. From that moment on we were in great hands! No only did Phil talk us through the options for the repair, he managed to source the unusual screen quickly and kept us up to date with progress throughout. The repair was completed and the laptop back to us much quicker than we expected in these difficult working conditions. His workspace has full social distancing measures in place too so there was no concern from that angle either!
The laptop is as good as new and we are up and running again. I have no hesitation in recommending Phil to all my friends and I will certainly use him again for all our computing needs!

If we could leave more than 100% and 5 stars we would, as we are so very happy with the service carried out by Phil.
I’m disabled and am a single mum. My son is grown but he’s my carer so he lives for his Gaming PC, so when it suddenly stopped working on Sunday last week, I was in a dilemma and needed someone to help get it going again!
I looked online and Phil’s website attracted me, as he’s fairly local to me and also I’m a purple fan, so I gave him a ring and after speaking to this wonderful man, I just knew I had found the right person for the job.
From start to finish, (as we now have it back) Phil went out of his way to help resolve the problem, and even fixed things that we didn’t know about!
We received a Purple Goody bag and I’m using the purple iPad stand as I sit here writing this, as it matches my purple iPad perfectly!
My son is over the moon with his PC, he says it’s working better than it ever did, and I can’t thank Phil enough for all his kindness and help, shown to us!
I’ll definitely be recommending him to all my family and friends and sharing the website on Facebook!

Our Macbook had crashed and Apple had said that the old data could not be recovered.

One thing about Phil, he never takes no for an answer, and tenaciously set about recovering and restoring all our photos and documents.

In my opinion, Phil knows more about Apple Mac computers than the Apple Help desk crowd!

In 2014 a scam phone call resulted in my giving control of my computer to the scammer, which was then locked up. They wanted payment – I refused to give my bank details. My computer remained locked.  A friend recommended Big Phil Computers.  He unlocked my computer and gave it a full “service” – worked much quicker afterwards than it had previously.

Since then, I always go to Phil when I have any problem with the computer.  He always sorts it out and it always works much more quickly after he has performed his “magic”

On the rare occasions that there are any issues afterwards, he is very quick to resolve them.

I don’t know what I would do without him – can’t recommend him highly enough

Had ongoing problems with my iMac that became progressively impossible to run the machine.
Phil took the time understand the problems and offer a solution. He also put all my other devices in sync. Perfect!

Phil and his team of family helpers are great to deal with. Phil repaired my laptop that hadn’t been looked at for about 10 years for a very modest sum. It is faster than I think it ever was and have been coached in what to do and not to do to keep the thing running smoothly.

I am no wiser now than I was when I went to have my problem solved, on the mysteries of computers but I didn’t want a lesson I wanted it fixed and fixed it was.

Phil is not a chap who one could accuse of false modesty, but he is kept under control by his daughters. I will continue to use his service and can recommend him to anyone with a computer.

Just to say a big thank you to Phil. He went the extra mile to sort out the significant operating issues on my (oldish) Ipad2. He has such a wealth of experience that he was able to sort out the problems where the Apple Help Line couldn’t. It’s five stars from me.

I would really recommend Big Phil’s Computers. My laptop was broken and having phoned a few places to be told ‘That is not a repair we do’, made me think that I would have to buy a new laptop. However Phil’s answer was ‘Yes not a problem, I can fix that’. Not only did Phil fix my laptop, he also updated it’s systems so it is now working much better than before. Thanks Phil I really appreciated your help.

What a man. A very highly professional technician, My PC was a mess. Big Phil sorted it and gave me back a much better pc than I had. I can very highly recommend Big Phil computers, he explains things that are easy to understand, and he is also very funny.

With Big Phil you actually get what you pay for and more so.

Highly skilled with clearly huge knowledge and experience and totally committed to resolving the problem to his complete satisfaction. I will go nowhere else.

My computer crashed one Saturday evening and I was desperate.

I rang Big Phil Computers Sunday morning and he told me to bring it straight round.  Phil worked on it solidly all day Sunday and through to Tuesday.

Phil rebuilt it to a far better spec than I previously had, reinstalled all my software, and left me with a computer infinitely faster and more stable than it ever was and at a very reasonable cost.

This service is absolutely fantastic. Phil is extremely knowledgeable, thorough and conscientious, I simply cannot recommend him highly enough.

After you have recovered from the shock of your first meeting with Big Phil, you will find a man who lives computers and is a complete expert in his chosen field.

Service above and beyond the call of duty is a phrase used but rarely achieved.

The purchase of a refurbished computer, transferring all data from the old to the new and ensuring that all items worked as required (a task normally not possible with any windows product) was achieved through knowledge, expertise and determination on Phil’s part to succeed.

All of this at a price which puts the market to shame.

I would recommend Big Phil Computers to anyone for anything computer related or just if you like a constant stream of awful jokes!

This man is a treasure! I was so lucky to find Big Phil Computers. He has sorted out all of my Apple and IT problems, and can remote access your computer if you ever need instant help, it just needs a very quick set up. I can have peace of mind being a very nervous computer person of whom I turn to. Cannot recommend Phil and his services enough. fantastic support

You will find no better than Phil. Professional and expert at what he does. cost competitive, a Perfectionist and never gives up without extra cost and within budget. what more can i say, HIGHLY RECOMMENDED

I found Big Phil Computers via Google last autumn after realising another computer support company in surrey was not providing support for the money spent. I heartily recommend Big Phil as he has been excellent in terms of service and price in maintaining my desktop computer and advising me on operating systems, applications, security and folder hierarchy.

Phil is personable and most importantly, thorough in his attention to detail in computer set up and operation.

Phil at Big Phil Computers is a technical expert.

Phil put so much effort and work into getting my computer mended, and above all, is honest and professional.

The work was completed at a very reasonable rate, and I have total confidence in the work carried out.

I would not hesitate in recommending Big Phil Computers for all computer needs.

Not only did Phil identify and fix several hardware, software and maintenance problems but he has created for me a highly sophisticated but totally user friendly environment across my entire communications platform.

In my mind he has many qualities, besides having what is probably the finest working knowledge of the mobile market, the two main attributes he demonstrates are that he will never give up and no problem will phase him.

Corporate or individual, I heartily recommend his skills and services to you.

Over a rapid period, my Laptop started running slower and slower and finally ground to a halt.
No amount of virus scans or system restores had any effect and my laptop is a vital part of my life.

Most said that my problems could not be fixed, but a friend suggested I try Big Phil Computers.

My expectations were exceeded.

Corporate or individual, I heartily recommend his skills and services to you.

As an ex Corporate CIO with Lloyds of London, Unilever and others I have spent the last 50 years working with some of the finest professionals that the IT industry has to offer and Big Phil is in that league.

Corporate or individual, I heartily recommend his skills and services to you.

If you have problems with your IT equipment you can confidently entrust them to Phil at Big Phil Computers.
His many years of experience are very soon obvious, as is his love of and pride in his work.
What you get is honest and straightforward answers, solutions where possible and suggestions for you to consider; no pressure, no gimmicks, no frills.
Phil can talk techie or layman’s language and you soon realise you can trust him.
Wish I’d discovered him sooner.

Big Phil combines long experience with an “open all hours” attitude and a robust approach to call centres.

His detailed knowledge of electronic devices, such as tablets, mobile phones and computers provides an invaluable, flexible service to people like me.

Thank you Phil

Big Phil successfully sorted my Mac Book Pro.

It was running so slowly that it was impossible to use.

Big Phil was recommend by a previous customer through a social media site and I am grateful for that recommendation.

Big Phil took time and care to explain to me what he was doing and why and for a novice, it was ideal. His rates are very reasonable and I would not hesitate to recommend him.

I was introduced to Phil at Big Phil Computers in 2013 after I was badly let down by my computer support company at that time.

Phil did a fantastic job for Holt Maritime in sorting numerous problems and he has always reacted quickly to requests for prompt action.

I am very happy to recommend Phil to anyone – his price is reasonable and the quality of his work is excellent. I am very grateful for his support and I wish him well.

I rang Phil in need of help and he went the extra mile, completely sorting out our mess of an office network!! We now have an efficient computer system that works so much quicker and more professionally than ever before!

Thanks Phil.

I would definitely recommend Big Phil Computers.

I’m so impressed with Phil that I’ve had him work on my very elderly parents machines remotely in Portugal, where he’s sorted out anti-virus, cleared a load of clutter, got the machines working quickly again, and will be servicing and maintaining them for me, using a very simple, utterly secure remote system, that even my mum, who is totally incompetent with IT, can operate.

Phil is particularly good helping elderly or technically-challenged people, explaining things simply and in words normal people understand. – Simply outstanding.

I have a complicated set-up with multiple devices and locations, a mish-mash of machines, operating systems, printers and stuff and he has unscrambled it all, cleared and sorted it out, made everything work faster and in sync with all the various pieces, all very quickly, and very reasonably.

Phil Hall of Big Phil Computer provides excellent IT support, for PC, Mac, tablets and mobiles. His knowledge is vast, experience superb and he can solve the simplest to most complex of IT-related problems.

Big Phil has been a great support to me in providing all my technical support when I recently moved house. Helping me arrange broadband installation and negotiating rates. Phil has saved me a considerable amount of time and money as well as taking away a lot of stress – thanks Phil!

Phil has been a great support to my wife and I, firstly repairing our Laptop when it stopped working, but also providing great advice on service providers saving us a considerable sum money annually.

Having used Big Phil’s services when I was running my own business, he provided technical support to our network of 6 machines. Now retired and living 50% of the year in Spain, Phil still provides technical support remotely whenever I need him both in Spain or the UK.
I don’t know what I would do without him!

I have been using Big Phil’s services for the past 10 years. He is a trustworthy gentleman, who I would now consider a friend as well as my technical support adviser.

Came to my house to fix my computer. Did all the updates, fixed all the problems and speeded up the performance. Also added some free software for antivirus, trojans, malware and unwanted adverts.

Home laptop blue screened and didn’t know where to go. Big Phil recovered my data
and got me back up and running in 24 hours! – Excellent service.